BARKERS' POLICIES

CANCELLATION POLICY

When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients.

 

  • Please understand that appointment times are limited. If you must cancel your appointment, we respectfully request 48 hours notice.

  • If you are more than 10 minutes late to your appointment, we may not be able to accommodate you.

  • If you must cancel your appointment, it may take 1-2 weeks to reschedule, we are usually booked 1-2 weeks out, and we do maintain a waiting list.

  • Large dogs, multiple dogs or any appointment that requires more than 2 hours will require a non-refundable deposit of 50% when booking. This deposit will be put towards the final balance. The deposit will NOT be refunded if you fail to cancel your appointment with at least 48 hours notice.

  • New clients are required to provide credit card information. The card will only be charged a no-show fee of 50% of the estimated groom price if client fails to provide 48 hours notice prior to cancelling appointment.

We understand that life happens. However, frequent no-shows or cancellations may result in an invoice of 50% of the missed appointment.

EXPRESS GROOMING CONCEPT

Barkers primarily focuses on the Express Grooming Concept. We strive to provide a calm environment for dogs. We do this by grooming each dog straight through to limit the time your dog has to be away from home. Because of the convenience of our operations and our expertise, our prices tend to be higher than neighboring grooming shops. 

*For everyone's safety, we do not encourage pet owners to remain present during the appointment.

PICKUP & DROP OFF

We ask that everyone arrives at the time of their appointment. Arriving early or late may interfere with someone else's appointment. You may receive a call or text 10 -15 minutes prior to completion of the appointment and we ask that pick up is prompt, thank you!

VACCINATIONS & HEALTH

We require all pets to be up-to-date on rabies, DHP and bordetella vaccinations starting at 6 months of age. If you are unable to obtain a physical copy of vaccination records, we can contact your vet.

We ask that any pre-existing health conditions are disclosed to us so we can ensure the proper care of your pet.

FLEAS & TICKS

Your pet's health, safety and wellbeing is our number one priority. Flea, tick and/or other parasite infestations will not be tolerated. Barkers Barbershop For Dogs LLC requires all pets entering our facility to be treated monthly with a flea & tick preventative. Any pet found to be contaminated with fleas and/or ticks will be treated promptly at the owner's expense with our flea and tick shampoo. We will also treat other pets in the salon that may have been contaminated by your pet at owner's expense. Pet's with an infestation of fleas and/or ticks will be asked to be picked up immediately and treated at home to prevent spreading to other pets. If Barkers Barbershop For Dogs LLC finds an infestation of fleas or ticks on a pet, a (de-bugging) cleaning fee of +/-$75 will be added in addition to the groom price for this service. There may be side effects to the shampoo including, but not limited to; allergic reactions, which may result from the manufacturer-recommended usage of said products, which Client agrees that Barkers Barbershop For Dogs LLC will not be held responsible for.  Additionally, Client is also aware that any such treatments are not guaranteed to be one hundred (100%) effective.

EAR PLUCKING & ANAL GLANDS

​We pluck ear hair and express anal glands PER REQUEST ONLY with an additional fee of $10. Unnecessarily performing these procedures can cause irritation and infections. Anal glands are naturally expressed when your dog uses the restroom to provide a natural lubricant. Over expression may cause

the glands not to function properly.

*Barkers Barbershop For Dogs LLC is not responsible for any irritation/infections caused by these procedures. Owner assumes all risks associated with ear plucking and anal gland expression.

MATTED COATS

Our approach to safely removing matted fur:

Upon initial assessment, your groomer will determine the condition of your dog's coat. If minimal matting is present, we have the tools and expertise to comfortably remove the mats. If your dog is determined to have severe matting, it is our policy to shave the whole coat. Shaving is the only way to remove a pelt safely, without causing any pain. 

Part of the Barkers Philosophy is to educate dog owners on coat maintenance. Matting can cause a variety of health issues including but not limited to:

  • Prevention of temperature regulation

  • Skin irritation & infections

  • Masking parasites such as fleas, ticks, scabies, hookworm ect. ​​

 

A de-matting fee will be applied to the final grooming price depending on severity.

*DISCLOSURE*

Barkers Barbershop For Dogs LLC is not responsible for any clipper irritation, nicks, or self inflicted wounds (ie: hematomas) caused by shaving a matted coat. It is the owners responsibility to prevent matting and care for the dog's coat between grooming appointments.

BARKERS BARBERSHOP FOR DOGS LLC RESERVES THE RIGHT TO USE PHOTOS OF YOUR DOG TAKEN BY US ON SOCIAL MEDIA PLATFORMS SUCH AS FACEBOOK & INSTAGRAM AND FOR ANY OTHER MEDIA/ADVERTISING PURPOSES. WE OWN THE RIGHTS TO THE PHOTOS TAKEN AT BARKERS BARBERSHOP FOR DOGS.